Local Information Leaflet May 2015


DEMENTIA FRIENDLY KENT WEBSITE -  http://dementiafriendlykent.org.uk/
 
 
KCC Highways Helpline             03000 418181 and select:
Option 1 - Driver Education and Speed Awareness
Option 2 - Vegetation Enquiries
Option 3 - Potholes
Option 4 - Street lights enquiries and problems (most village lights are KCC-owned)
Option 5 - Drainage problems
Option 6 - Any other items not covered above 
 
KCC Speed Awareness          03000 418282
KCC Concessionary Fares     03000 418383

KCC Kent Freedom Pass       03000 418484

KCC Main Number                   03000 414141  
Kent Highways Fault Reporting (easy to use on-line tool enabling you to report faults and pinpoint their location by postcode or on a map) 
http://webapps.kent.gov.uk/KCC.KHSFaultsGIS.Web.Sites.Public/Default.aspx
 
Kent Public Rights of Way – To report any issues with public rights of way call 03000 41 71 71 (lines open 8am - 8pm Monday - Friday). In an emergency outside of these hours telephone 0300 333 55 38. Faults may also be reported via email prow@kent.gov.uk or by visiting the KCC website http://www.kent.gov.uk/environment_and_planning/countryside_access.aspx or by writing to Public Rights of Way and Access Service, 8 Abbeywood Road, Kings Hill, West Malling, Kent ME19 4YT.
 
Maidstone Borough Council - 01622 602000 (Main Switchboard); website http://www.maidstone.gov.uk/            
                                              
- MBC Animal Welfare (Dog Warden) - 01622 602117
- MBC Bins and Recycling - 01622 602600
- MBC Environmental Enforcement (Fly-Tipping, Noise, Dog Mess) - 01622 602202
- MBC Street Cleaning - 01622 602162
- MBC Trees Information - 01622 602340
 
For all above services: e-mail customerservices@maidstone.gov.uk.  Many issues can be reported on-line at http://www.maidstone.gov.uk/residents/report.  They include fly-tipping, litter, missed bin collections, litter/dog bin problems, dog mess, stray dogs, dead animals, noise, graffiti, anti-social behaviour, pest problems and planning breaches.  
 
- MBC Planning - 01622 602736 or e-mail planningsupport@midkent.gov.uk
 
KCC Community Warden (Mira Martin) - 07969 584179 
 
Police - 999 for emergencies; 101 for non-emergencies and to contact the Police Community Support Officer
 
Arriva Bus Service - 0871 2002233
 
UK Power Networks in case of power cuts - http://www.ukpowernetworks.co.uk/internet/en/power-cuts/
Phone from landline - 0800 31 63 105
Phone from mobile - 0333 32 32 105
Text POWER and your postcode to 80876
 
If you need or know someone who needs support during a power cut, find out about the Priority Services Register at http://www.ukpowernetworks.co.uk/internet/en/power-cuts/priority-services-during-a-power-cut/.  You can also email: PSR@ukpowernetworks.co.uk or call: 0800 169 9970.
 
For advice on keeping warm, achieving energy efficiency and reducing bills read UK Power Networks' advisory leaflet at http://www.ukpowernetworks.co.uk/internet/en/help-and-advice/documents/EE_leaflet.pdf.
 
Fire Hydrant Fault Reporting  - Email: water.services@kent.fire-uk.org
Telephone: 01622 692121 Ext. 2391
or write to : Water Services Department, Kent Fire & rescue Service HQ, The Godlands, Straw Mill Hill, Tovil, Maidstone ME15 6XB
 
Staplehurst Emergency Help Team - http://www.staplehurstvillage.org.uk/emergency_planning_team.aspx.  For life-threatening emergencies always call 999.  For voluntary support in non-life threatening emergencies contact the SEHT Group co-ordinator on 07517 383600.